Job Description – Telesales Executive

Reports to – Sales
Manager

Based – Rochdale,
Lancashire

Background –

Forrest Foods is family owned
national wholesaler with an annual T/O in excess of £80m.

As Sugro’s largest member, we have
numerous growth streams in our future plans.

We want to grow our independent retail sales business and are now looking to recruit a motivated and dynamic Telesales Person to join our UK sales team.

This role offers an excellent opportunity to develop your sales skills within a professional environment and could lead to further career opportunities for the successful candidate.

This role is permanent, full time, Monday to Friday, 8.30am to 5.30pm. 1 hour unpaid lunch break.

This role is 100% office based in our Rochdale HQ.

Key Responsibilities will include, but not limited to -

• Outbound calls to a mixture of independent retail outlets on a daily basis
• Selling a wide range of big branded FMCG SKUs from Soft Drinks, Confectionery, Crisps & Snacks, Grocery, Household & Toiletries, BWS
• Working with marketing team to drive sales via promotional activities
• Achieving daily / weekly call rate targets
• Achieving weekly sales performance targets
• Identifying and opening up new customers / bringing lapsed customers back on board
• Provide excellent customer service, dealing with queries and new customer enquiries
• Working with logistics and warehouse teams to ensure smooth processing of orders
• Supporting the other sales team members working in the same office
• All telesales transactions will be managed via Microsoft Business Central 365 and Shopify

What we need from you?

• Minimum 2 years telesales experience in a recognised FMCG branded environment
• Demonstrate previous telesales successes
• Knowledge of INDEPENDENT retail channel
• IT literate, including all Microsoft applications
• Product category knowledge would be highly desirable – Confectionery, soft drinks, crisps & snacks, general grocery, non-food etc
• Structured and methodical approach
• Growth mindset and ideas
• ESSENTIAL - “Drive”, “sense of urgency” and “Can do Attitude”.
• Ability to work in a fast paced, dynamic environment and resilience to continue when things get tough

Bonus opportunities.

20 days annual holiday plus all UK bank holidays

Potential to develop sales career further

Apply via INDEED.

Benefits:

• Casual dress
• Company pension
• Free parking

Application question(s):

• Have you previously worked in the FMCG industry?

Experience:

• telesales: 2 years (required)

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Location:

• Rochdale (preferred)

Work Location: In person

Apply today: Email your CV to Stuart@forrestfoods.com